Warranty Faq

1. What is the NJ Roofing Maintenance Warranty?

The NJ Roofing Maintenance Warranty is a subscription-based service that provides homeowners with roof repair and maintenance coverage. It ensures your roof remains in top condition by offering different levels of coverage: Silver, Gold, and Platinum plans.

2. What do the different warranty plans cover?

• Silver Plan: Annual roof inspection, minor repairs (up to $700), one gutter cleaning per year, and sealant reapplication.

• Gold Plan: Bi-annual roof inspections, medium repairs (up to $1,000), two gutter cleanings per year, and leak prevention treatment.

• Platinum Plan: Quarterly roof inspections, major repairs (up to $2,500), three gutter cleanings per year, 24/7 emergency repair service, and roof coating application every three years.

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• 3. How much does the warranty cost?

Homeowners Plans

1. Senior  Plan: $25.99/month
2. Military Plan: $29.99/Month 
3. Silver Plan: $59.99/month
4. Gold Plan: $79.99/month
5. Platinum Plan: $99.99/month 
6. Diamond Plan: $149.99/month  

Commercial Flat Roof Plans

1. Silver Plan: $99.99/month
2. Gold Plan: $199.99/Month
3. Platinum Plan: $349.99/month
4. Gold Plan: $499.99/month
5. Property Manager Plan: $799.99/month for 3 to 5 properties
6. Property Manager  Plan: $999.99/month for up to 10 properties

4. How do I sign up for the warranty?

You can sign up by visiting our website at www.njroofma.com/warranty, or calling us at 201-218-3666, or emailing us at [email protected]. Choose the plan that best fits your needs and complete the registration process.

5. What happens if I need a repair?

If you experience a roofing issue covered under your plan, contact us via phone or email. We will schedule a service appointment within seven business days. For Platinum members, emergency repairs are available 24/7.

6. What is not covered under the warranty?

The warranty does not cover:

• Damage caused by natural disasters (storms, hurricanes, earthquakes, etc.)

• Structural damage due to improper installation by a third party

• Roof modifications made without Company approval

• Pre-existing roof conditions before warranty activation

7. Can I cancel my subscription?

Yes, you may cancel your subscription with a 30-day notice. However, refunds are not available for partial months.

8. What if I miss a payment?

If payment is not received within 30 days, your warranty coverage will be suspended until the balance is paid. Continued non-payment may result in the termination of your plan.

9. Can I upgrade or downgrade my plan?

Yes, you can upgrade or downgrade your plan at any time by contacting our customer service team. Changes will take effect at the start of the next billing cycle.

10. Is this warranty a replacement for homeowners’ insurance?

No, this warranty covers routine maintenance and repairs but does not replace homeowners’ insurance. For major damage due to disasters or accidents, homeowners’ insurance should be used.

For more details, contact us at 201-218-3666, email us at [email protected], or visit our website at www.njroofma.com.

11. Is there a service fee?

Yes A standard service fee of $20 – $175 applies per visit for repair requests, for homeowners and commercial plans see terms for more info